Those who are resistant to change or have closed off minds find it easy to say no.
Ridiculing them or getting angry with them will not change their minds.
In fact, it is likely to only entrench their resistance and make the situation a whole lot worse.
The process of change that is necessary is reliant upon how everyone thinks.
People will only think differently if they are confronted with information that invites them to do so. Asking questions rather than making statements will always be the safest place to begin.
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