Why Young People and Smartphones Are Not the Problem

When The Times reported this week that a government‑commissioned review had concluded smartphones are a major cause of the rise in young people who are NEET*, it was hard not to feel the weight of a familiar story settling over us again.

A new generation is struggling. A new report is published. And once again, the blame is placed squarely on the young people themselves.

This time the villain is the smartphone. Before that it was video games. Before that it was “attitude”, “aspiration”, “work ethic”, or whatever behavioural explanation happened to be fashionable at the time.

The pattern never changes. Only the scapegoat does.

And every time, the real causes – the structural, systemic, deeply human causes – are quietly pushed out of sight.

Smartphones are a problem. But they are not the problem. They have reshaped how all of us live, think and relate to the world. They are addictive, distracting, and capable of distorting our sense of reality. But the idea that smartphones are uniquely responsible for young people becoming NEET is not just simplistic – it is a distortion of the truth.

If smartphones were the cause, then why are adults – including those in government, business and media – glued to their screens too? Why are older generations reporting rising anxiety, burnout and disconnection? Why is everyone, across every age group, wrestling with the same digital compulsions?

The answer is obvious: smartphones are not the root cause of youth disengagement. They are the symptom of a society that has stopped giving young people a meaningful place within it.

When the world outside offers no stability, no opportunity, no vocational pathway, no affordable independence and no sense of a future, the digital world becomes the only place where life feels manageable.

Young people are not disappearing into their phones because they are lazy. They are disappearing into their phones because the world we have built for them feels impossible to navigate.

We have been here before. Every decade, a new “lost generation” is discovered. Every decade, politicians and commentators blame that generation for its own circumstances. And every decade, nothing changes.

The truth is that Britain has become a two‑tier society – not between young and old, but between those who benefit from the system and those who are shaped, constrained or crushed by it.

The young people now being blamed for their smartphone use are the same young people who cannot find secure work, cannot afford housing, cannot access vocational routes, cannot rely on public services and cannot see a future that resembles anything stable.

This is not a behavioural crisis. It is a structural one.

Worklessness is not a lifestyle choice. It is a systemic outcome. Young people are not working because there is not enough work that pays enough to live on.

We live in an extractive economic system where wages no longer match living costs, secure jobs have been replaced by precarious ones, housing is unaffordable, public services have collapsed, vocational routes have been dismantled and qualifications have become inflated and meaningless.

In such a system, young people who do not fit the narrow academic mould are not “choosing” to disengage. They are being systematically excluded.

And when they retreat into their phones, it is not because the phone caused the exclusion – it is because the phone is the only place where they feel any agency, connection or escape.

Another convenient narrative is that smartphones are causing a mental health crisis.

But what if the opposite is true?

What if the mental health crisis is caused by insecurity, poverty, unstable housing, collapsing public services, academic pressure, social isolation, the disappearance of community and the loss of vocational identity – and smartphones are simply where young people go to cope with it?

When a young person feels worthless because the system tells them they have no value unless they conform to an academic pathway that was never designed for them, the psychological damage is profound.

Smartphones didn’t create that damage. They just provide a place to hide from it.

One of the most damaging shifts of the past 30 years has been the near‑total collapse of vocational education as a respected, funded and valued pathway. Children are heads or hands – and both are equally valuable. But the system only rewards the “heads”. Everyone else is told they are a failure. We have created a society where practical skills are devalued, vocational learners are sidelined, experience is dismissed, qualifications are worshipped, conformity is rewarded and individuality is punished.

And then we wonder why young people disengage.

And even where something resembling a vocational route still exists, it has been hollowed out. The modern “apprenticeship” bears almost no resemblance to the traditional, deeply skilled, indentured pathway that once turned young people with no advantage into confident, capable adults.

Today’s apprenticeships are shorter, thinner, and often little more than rebadged entry‑level jobs. Worse still, they have become a refuge for academically strong young people who no longer want – or can no longer afford – to take on explosive levels of tuition‑fee debt.

It is entirely rational for them to choose a paid apprenticeship over a lifetime of repayments. But the result is that the very people apprenticeships were originally designed to lift up are now being pushed aside by those who already had other options.

Another ladder pulled up. Another route closed. Another group of young people quietly written off by a system that insists the problem lies with them.

Instead of rebuilding vocational routes, we blame smartphones.

Blaming young people costs nothing. It requires no reform. It avoids confronting inequality. It protects the system. It wins headlines. It shifts responsibility away from government.

It is a political strategy, not an analysis. Smartphones are the perfect scapegoat because they are visible, addictive and easy to moralise about. But they are not the cause of youth worklessness any more than television caused unemployment in the 1980s.

The real scandal is that we are abandoning young people – and then blaming them for the consequences.

We have created a society where young people cannot afford independence, cannot find stable work, cannot access vocational routes, cannot rely on public services and cannot see a future. Then we blame them for retreating into the only world where they feel any control.

This is not just wrong. It is cruel. And it is cowardly.

Young people are not failing. We are failing them.

Until we confront the structural causes – inequality, extraction, qualification tyranny, the collapse of vocational pathways and the destruction of community – we will keep producing “left behind” generations. And every time, we will find a new scapegoat to avoid admitting the truth.

Those who believe the current system benefits them will continue to resist change. But the cost of that resistance is measured in human lives – young and old – who are pushed to the margins and then blamed for the suffering that the system itself has created.

Blaming the people the system has passed by is not just a policy failure. It is an act of inhumanity.

A society that values everyone equally – whether academic or vocational, young or old – cannot be built on blame. It can only be built on systemic change.

And until we choose that change, we will continue to abandon people – and then punish them for being abandoned.

* NEET: A government classification for young people aged 16–24 who are Not in Education, Employment or Training. It is a cold administrative label for a deeply human situation – young people who have fallen out of the system, or been pushed out of it, and are now navigating life without the structure, support or opportunity most of us take for granted.

Wherever we begin – in privilege or in struggle – success should be earned despite it, not granted because of it

We are living through a moment where the meaning of meritocracy has become confused. What was once a principle designed to ensure fairness – that people rise according to their ability, character, and contribution – has been reshaped into something far more superficial.

Today, success is often granted not because someone has demonstrated competence, but because their story fits a narrative the culture wants to tell.

This shift is not progress. It is misalignment. And it is taking us in a dangerous direction – one where people are placed in roles for the wrong reasons, where organisations are weakened by symbolic appointments, and where society as a whole becomes less stable, less effective, and less fair.

Beginnings are not merit

Where someone begins in life – in privilege or in struggle – is a matter of circumstance, not achievement. Yet modern society has developed a habit of treating beginnings as qualifications in themselves.

On one side, privilege still acts as a silent elevator, lifting people into positions they have not earned simply because they were born into the right networks.

On the other side, hardship has become a symbolic credential. A difficult backstory is treated as evidence of capability, even when capability has not been demonstrated.

Both distortions replace merit with something else. Both undermine fairness. And both ultimately harm the very people they claim to help.

The misuse of social mobility

Social mobility was meant to remove barriers, not erase standards.

It was designed to ensure that those with talent, drive, and potential could rise – not to guarantee that everyone would.

But somewhere along the way, the concept was repurposed into a banner under which almost any elevation can be justified. The assumption seems to be that if someone from a disadvantaged background is not succeeding, prejudice must be the reason. And if prejudice is the reason, then the solution is to elevate them – regardless of whether the role fits their abilities, temperament, or aspirations.

This is not equality. It is overcorrection. And overcorrection is simply bias in the opposite direction.

But these distortions are symptoms, not causes.

To understand why this keeps happening, we need to look deeper.

The system values the wrong things – and conditions us to do the same

We have built a society that is not designed around people, communities, or human flourishing. It is designed around money, power, centralisation, and control. And because the system values these things, it conditions us to value them too.

People are encouraged to believe that their worth depends on having high‑status, high‑paid, influential jobs. The cultural narrative suggests that unless you are climbing toward prestige, you are falling behind. The extractive nature of the system reinforces this: it rewards visibility, not contribution; status, not service.

Yet the truth is very different.

The person who empties the bins each morning, the barista who hands us a coffee, the mechanic who keeps us on the road – these people support our daily lives in ways that are immediate, essential, and irreplaceable. Their contribution is not less important than that of a doctor or a CEO. In many ways, it is more constant, more tangible, and more foundational.

A humane meritocracy would recognise this. It would value contribution, not status. It would understand that importance is not measured by salary or spotlight, but by the role a person plays in the wellbeing of others.

Potential is real – but timing is uneven

If meritocracy is to mean anything, it must recognise that potential cannot flourish without stability.

Some young people face circumstances that consume their emotional capacity simply to survive:

  • chaotic home lives
  • caring responsibilities
  • trauma
  • instability
  • poverty
  • violence
  • neglect
  • mental health struggles

In those conditions, emotional capacity is not available for self‑development. Their potential is not absent – it is deferred.

Yet our system mistakes delayed readiness for lack of ability, and punishes those who cannot perform on schedule.

This is not a failure of the individual. It is a failure of a system that expects everyone to mature at the same pace, in the same way, under the same conditions.

Recognising delayed readiness is not lowering standards. It is understanding that merit develops through time, support, and opportunity.

The academic myth: a prejudice disguised as aspiration

One of the most damaging assumptions in modern culture is that academic achievement is the only legitimate route to success.

We funnel young people – especially those from disadvantaged backgrounds – into A‑levels and university, regardless of whether these paths suit their strengths or their stage of development.

This is not equality of opportunity. It is a failure of imagination.

Some young people are practically minded. Some are gifted with their hands. Some are natural problem‑solvers, builders, makers, technicians, creators. Some simply need more time before academic study becomes meaningful.

But instead of offering an equally respected vocational route from 14 to 21 – one that is rigorous, structured, and valued – we push everyone through the same narrow gate.

And when they struggle, we blame prejudice rather than the system that forced them into the wrong shape.

This is how we fail the disadvantaged:

Not by denying them opportunity, but by denying them the right opportunity.

The jigsaw puzzle of human worth

Recognising the equal worth of every person does not mean pretending we are all the same. We are not.

We bring different strengths, different temperaments, different capacities.

We are the pieces of a vast jigsaw puzzle – each shaped differently, each fulfilling a role no other piece can fill.

A healthy society does not force every piece into the same space, nor does it elevate one shape above another.

It values each for what it contributes. It understands that the picture only appears when the pieces fit together.

Equality is not sameness. It is belonging.

And merit is not about ranking human worth – it is about placing people where their abilities allow them to serve the whole.

Why leadership matters most

Leadership is one piece of the puzzle – not more valuable, but more consequential.

It requires a specific shape: competence, clarity, courage, and the ability to act for the good of others.

These qualities do not come from privilege, nor from hardship. They come from character and capability.

We do not honour people by placing them in roles they cannot fulfil.

We do not help society by elevating individuals because their story is inspiring.

And we do not strengthen institutions by choosing leaders for symbolic reasons.

A leader should rise because they can carry the weight of responsibility – not because their background makes for a compelling narrative.

The cost of abandoning merit

When we abandon merit, we do not create fairness.

We create fragility.

Institutions weaken.

Public trust erodes.

Progress stalls.

And the people who most need competent leadership – the vulnerable, the marginalised, the unheard – suffer the most.

A society that elevates people for the wrong reasons is not compassionate.

It is negligent.

A call to return to what works

If we want a society that is fair, functional, and genuinely equal, we must return to a simple principle:

Wherever you begin – in privilege or in struggle – success should be earned despite it, not granted because of it.

This is not harsh. It is humane.

It recognises the dignity of every person, the diversity of human strengths, and the necessity of placing people where they can truly contribute.

Merit is not elitism. It is responsibility.

It is the recognition that a complex world requires competence.

It is the belief that every person has value – but not every person has the same role.

Rebuilding meritocracy begins not with systems, but with how we choose to see one another.

And it is the only foundation on which a fair and flourishing society can stand.